ACP's response to the Change Healthcare cyberattack
ACP sent a letter to the Department of Health and Human Services outlining the significant challenges physicians continue to face related to the cyberattack on Change Healthcare.
In the aftermath of the Feb. 21 cyberattack on Change Healthcare, a subsidiary of UnitedHealth Group, ACP sent a letter to the Department of Health and Human Services (HHS) outlining the significant related challenges physicians continue to face.
The cybersecurity incident disrupted Change Healthcare's claims processing function and systems, causing many ACP members to be unable to process and receive payment for their care services. In the letter, the College promises to continue to collaborate with the federal government and provide feedback on behalf of physicians throughout the recovery of this cybersecurity incident.
UnitedHealth Group is working to restore the Change Healthcare electronic payment functionality and the medical claims network with full restoration expected the week of March 18. ACP members are strongly encouraged to check out a webpage from UnitedHealth for updates on the situation.
In the letter to HHS, ACP asked for more information on what measures the government is taking to ensure that widespread cybersecurity incidents like this do not occur again. The College is hopeful that HHS will continue to take steps to guarantee physicians receive payments and can continue to provide necessary and comprehensive care for patients.